Privacy Policy

GOT Marketing Solutions LLC (“GOT Marketing,” “we,” “us”) is a marketing agency based in Topanga, California. This policy explains what information we collect, why we collect it, and what we do (and don’t do) with it. We’ve written it in plain English on purpose. If anything here is unclear, email us at gotmarketingsolutions@gmail.com and we’ll give you a straight answer.

Who We Are

GOT Marketing Solutions LLC
Topanga, California, United States
Email: gotmarketingsolutions@gmail.com

We build websites and do local SEO and Google Business Profile management for local service businesses.

What We Collect

When you fill out a contact or intake form on our site, we collect the information you give us. Depending on the form, that can include:

• Your name
• Your phone number
• Your email address
• Business information you submit through our forms, like your business name, address, service details, and, for clients we’re setting up on messaging systems, your EIN

That’s it. We only collect what you give us in our forms. When you sign up, we also save your typed signature with the date, the time, and the device you signed on, as a record of what you agreed to. Photos you upload are stored privately so we can use them on your website and Google listing. We don’t collect information about you from anywhere else, and we don’t buy data about you from anyone.

Your EIN, when we collect it, is used strictly for business registration purposes (such as registering your business for compliant text messaging) and is never published or displayed anywhere.

How We Use Your Information

We use the information you submit to:

• Respond to your inquiry and talk with you about your project
• Set up and deliver the services you’ve asked for
• Send you account and service updates related to work we’re doing for you
• Send you marketing messages, but only if you’ve separately agreed to receive them

Text Messaging (SMS) Consent

If you provide your phone number through one of our forms and check the consent box, you’re agreeing to receive text messages from GOT Marketing Solutions LLC. Here’s exactly how that works:

• How consent happens: You give consent by submitting your phone number through a form on our website that includes clear SMS consent language. We don’t text people who haven’t opted in.
• What we send: Account and service updates related to your inquiry or your active services. Things like appointment confirmations, project updates, and replies to your questions. We only send marketing or promotional texts if you’ve given separate, explicit consent to receive them.
• Message frequency varies, and message and data rates may apply depending on your carrier and plan.
• Consent is not a condition of purchase. You can work with us without agreeing to receive texts.

Opting Out of Texts

You can stop text messages from us at any time:

• Reply STOP to any message from us to opt out. Opt-outs are honored immediately and automatically, and in any case within 10 business days, after which you will receive no further messages from us (other than a single confirmation of your opt-out, if applicable).
• Reply HELP to any message for assistance, or email us at gotmarketingsolutions@gmail.com.

We Never Sell Your Information

Your phone number, email address, and personal information are never sold, rented, or shared with third parties for their marketing purposes. Period. Mobile opt-in data and SMS consent are never shared with or transferred to any third party for marketing.

The only sharing that happens is the operational kind required to actually deliver our services. For example, our CRM and messaging platform processes your information on our behalf so we can respond to you and send the messages you’ve opted into. Those providers are only permitted to use your information to provide services to us, not for their own purposes.

How Your Information Is Stored

Information you submit through our forms is stored in our customer relationship management (CRM) system, which we use to manage inquiries, projects, and client communication. We take reasonable steps to keep that system secure and limit access to people who need it to do their jobs.

Cookies and Tracking

Our website uses Google Analytics (GA4) to count visits and see which pages and buttons get used. It sets first-party cookies (names starting with _ga) that give your browser a random ID. It does not tell us who you are, and we never send it your name, email, or phone number. Google processes that data on its servers, which may be in the United States. We do not use advertising pixels, and nothing on this site follows you around the internet.

To opt out, install Google’s browser add-on at tools.google.com/dlpage/gaoptout, or block cookies for this site in your browser. The site works the same either way.

Deleting Your Information

Want your information removed? Email us at gotmarketingsolutions@gmail.com and ask. We’ll delete your personal information from our systems on request, unless we’re required to keep something for legal, tax, or accounting reasons, in which case we’ll tell you what we’re keeping and why.

Children’s Privacy

Our services are for businesses and business owners. Our website is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through our site, email us and we’ll delete it.

Changes to This Policy

If we change this policy, we’ll post the updated version on this page and change the “Last updated” date at the top. If a change meaningfully affects how we handle your information, we’ll make that clear.

Contact Us

Questions about this policy or your information?

GOT Marketing Solutions LLC
Topanga, California
gotmarketingsolutions@gmail.com